Puck’s with firmware version below 3.0.24.x cannot be upgraded in the field but need to be returned to Velodyne for upgrade. Please contact sales at lidar@velodyne.com to schedule your upgrade.
HDL-32’s with firmware version 1 (before Jan 2013) cannot be upgraded in the field but need to be returned to Velodyne for upgrade. Please contact sales at lidar@velodyne.com to schedule your upgrade.